Terms of service

These terms govern your use of Foreman. By sending your first message to Foreman on WhatsApp you agree to them. If you do not agree, do not use the service.

1. Who we are

Foreman is operated by Luke Pledger, a sole trader trading as “Foreman” from the United Kingdom. References to “we”, “us” and “Foreman” mean the operator. References to “you” mean the electrician who has signed up to use the service.

Service address for legal correspondence: 60 Tottenham Court Road, Office 1267, Fitzrovia, London W1T 2EW, United Kingdom. Email: hello@foremanai.trade.

2. What Foreman is

Foreman is a WhatsApp-based service for self-employed electricians in the United Kingdom. You send Foreman voice notes and photos of boards or installations via WhatsApp, and Foreman returns AI-drafted documents as PDFs — EICR observation schedules, Electrical Installation Certificates (EICs), Minor Works certificates, remedial quotes, and invoices. There is no web dashboard, no mobile app, and no phone service. Foreman is delivered entirely through WhatsApp.

Drafts, not certificates. Everything Foreman produces is a draft for review by the qualified person. Foreman does not inspect, test, certify, or sign any installation, and it is not a certification body. The electrician who reviews and issues a document remains the duty-holder under BS 7671 and is solely responsible for the accuracy, the observation codes and classifications, and the certification of all content before it is issued. You must check every line before signing or issuing; by issuing a document you confirm it reflects your own professional judgement and inspection. See clause 12 (Liability) below.

3. Eligibility

You must be at least 18 years old, operating a legitimate electrical business in the United Kingdom, and entitled to enter into a binding contract. You must hold the qualifications and registrations required to sign and issue the type of documents you draft using Foreman.

4. Your account

Your account is identified by your WhatsApp number. You are responsible for keeping your WhatsApp account secure and for everything that happens on your Foreman account. If you believe someone else has access to your account, contact us immediately at hello@foremanai.trade. One account per tradesperson.

5. Credits and payment

• Foreman is sold as prepaid credits — there is no subscription, no monthly fee, no minimum term and no card on file required to start. You buy credits in advance and draw them down as you use the service.
• Drafting a certificate costs credits (an EICR observation schedule costs 5, an EIC 3, a Minor Works 2). Quotes and invoices are free and unlimited. Your first certificate is free. Current credit costs and pack prices are shown on foremanai.trade/pricing and confirmed at checkout.
• Credit packs are purchased through Stripe as a one-off payment. Your balance is shown to you in WhatsApp; you can check it any time by sending “balance”.
• Credits do not expire while your account is active (we may expire a balance only after a long period of total inactivity, with notice to your registered WhatsApp number first).
• Credits already spent on a delivered draft are non-refundable. An unused credit balance is non-refundable except where required by consumer law; if you believe a charge was made in error, contact us and we will put it right.
• We may change credit costs or pack prices with at least 30 days’ notice to your registered WhatsApp number. Credits you have already bought are honoured at the rate you bought them.
• Foreman drafts documents for you to review and sign; it does not issue certificates. You remain the duty-holder responsible for every certificate you sign and issue (see section 2).

6. Acceptable use

You agree not to use Foreman to:

• Sign or issue any document Foreman has drafted without first reviewing it against the actual installation
• Draft documents for installations you have not personally inspected and tested
• Impersonate another person, business, or qualification
• Send abusive, threatening, or unlawful content via the WhatsApp interface
• Bypass or attempt to bypass any third-party platform’s acceptable-use rules (Meta/WhatsApp, Stripe, Anthropic, OpenAI, Railway)
• Reverse engineer, scrape, or attempt to access the service other than through the WhatsApp interface
• Operate Foreman in any unlawful way

Breach of these rules may result in immediate suspension or termination of your account.

7. Your customers’ data

When you use Foreman you will typically share personal data about your customers — names, addresses, and installation details — inside the voice notes and photos you send. You are the data controller for that personal data; Foreman processes it as a data processor acting on your instructions to produce the draft documents you have requested.

You warrant that you have a lawful basis (UK GDPR Art. 6) to share each customer’s data with Foreman for this purpose — typically your contract with the customer to carry out the electrical work. You are responsible for responding to your customers’ data subject requests. We will assist where reasonably necessary.

See our Privacy Policy for full details of how we handle personal data.

8. Third-party platforms

Foreman operates on top of several third-party services: Anthropic (AI drafting), OpenAI (voice transcription), Meta/WhatsApp (message delivery), and Stripe (billing). Your use of Foreman is also subject to these providers’ acceptable-use policies and terms of service where relevant.

9. Service availability

We aim to keep Foreman available 24/7 but do not guarantee uninterrupted service. We may schedule maintenance windows or roll out updates that briefly interrupt the service. Upstream outages (Anthropic, OpenAI, Meta/WhatsApp, Stripe, Railway) can disrupt functionality and are outside our control.

10. Intellectual property

The Foreman software, branding, and underlying intellectual property remain ours. Your data — your voice notes, photos, drafted documents, and account details — remains yours. You can request an export of your data at any time by emailing us.

11. Termination

You can close your account at any time by emailing hello@foremanai.trade. Any unused credit balance will be handled in line with clause 5 above. We can suspend or terminate your account with reasonable notice, or immediately for breach of these terms or activity that puts other users or our suppliers at risk. On termination we will delete your data in line with our privacy policy.

12. Liability

12.1 Cap. To the extent permitted by law, our total aggregate liability to you for any and all claims arising out of or in connection with these terms or your use of Foreman — whether arising in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution, or otherwise — is limited to the greater of £100 or the total amounts you have paid us in the 12 months immediately before the event giving rise to the claim.

12.2 Excluded losses. Subject to clause 12.3, we are not liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, and whether the loss was foreseeable or not, for any of the following: any indirect, consequential, or special loss; any loss of profit, revenue, business, opportunity, goodwill, anticipated savings, contracts, or data; or any loss arising out of your failure to review, verify against the installation, amend, or sign a draft document produced by Foreman before it is issued. You acknowledge that Foreman uses artificial intelligence and that AI-generated content may contain errors; the obligation to review every draft before signing or issuing it lies entirely with you as the qualified duty-holder.

12.3 Liabilities we cannot exclude. Nothing in these terms limits or excludes any liability that cannot be limited or excluded under English law, including liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for any other liability that cannot lawfully be limited.

12.4 No-warranty. Foreman is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, conditions, and representations of any kind, whether express or implied, including any implied warranty of satisfactory quality, fitness for a particular purpose, accuracy, completeness, or non-infringement. The service uses artificial intelligence and its outputs may contain errors; you remain responsible for reviewing every draft before signing or issuing it.

13. Indemnity

You agree to indemnify us against any claim arising out of your misuse of Foreman, your breach of these terms, or your breach of the rights of any third party (including your customers).

14. Changes to these terms

We may update these terms. Material changes will be notified to your WhatsApp number at least 30 days before they take effect. Continued use of Foreman after that date is acceptance of the new terms.

15. Force majeure

Neither party is liable for any failure or delay in performance caused by events outside its reasonable control, including but not limited to network outages, upstream API failures (Anthropic, OpenAI, Meta/WhatsApp, Stripe, Railway), internet failure, acts of God, war, terrorism, civil unrest, regulator action, or pandemic. The affected party will use reasonable efforts to resume performance and will notify the other promptly.

16. Severability

If any provision of these terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions remain in full force. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

17. No partnership or agency

Nothing in these terms creates a partnership, joint venture, agency, employment, or franchise relationship between the parties. Foreman is a software service. It produces draft documents under the tradesperson’s instructions — it does not inspect installations, exercise professional judgement on the tradesperson’s behalf, or hold itself out as a qualified electrician or certification body. The tradesperson remains the qualified professional responsible for every document they sign and issue.

18. Entire agreement

These Terms of Service, together with the Privacy Policy, constitute the entire agreement between the parties on the subject matter and supersede all prior representations, communications, and agreements (whether oral or written). Each party acknowledges that, in entering into these terms, it has not relied on any statement, representation, or warranty other than those expressly set out here. Nothing in this clause limits any liability for fraud or fraudulent misrepresentation.

19. Assignment

Foreman may assign or transfer these terms, or any rights or obligations under them, including in connection with a business sale, merger, restructure, or change of legal entity (e.g. incorporation as a limited company), and will notify the tradesperson of any such transfer. The tradesperson may not assign or transfer these terms or any rights under them without Foreman’s prior written consent (not to be unreasonably withheld).

20. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Contact

Questions about these terms: hello@foremanai.trade.